We allow goods return for any reason. If you need to return the product to us, kindly perform the steps below.
1. Login to your member account, click "Check Order Status" to access to your order list
2. From the order list, click on the Goods Return icon
3. After click on the "Goods Return" icon, it will pop up a window as see below
4. Tick on product you wish to return (1) and fill up the reason and remark for our reference(2) & (3)
5. Click on the submit button when you filled up the related information
6. Then you may proceed to send back the product to the address below :
Aishop Online Solution
7-M, Jalan Kuchai Maju 2,
Dynasty 2, Off Jalan Kuchai Lama,
58200 Kuala Lumpur
7. Remember to include the Order Check List in the parcel when sending back the product to us.
7. To check your goods return status, you may login to your member account, and click on the "Goods Return Record"
8. Our administrator will update the goods return status and send you the refund voucher once we received the product returned by you.